Make a Reservation
LOCAL (315) 473-2000
or Call (800) 611-9572
701 E Hiawatha Blvd.
Syracuse, New York 13208

Policies

Policies

General:

During the use of the limousine, if ANYONE in the vehicle damages any part of the interior or exterior of the vehicle, removes any item belonging to American Limousine, stains the upholstery, carpet or any burns from cigarettes, vandalizes, destroys, dismantles or abuses any part of the vehicle, (EXCLUDING NORMAL WEAR AND TEAR) than the client agrees to take full responsibility for the damages and pay American Limousine for the cost of repairs. ALL VEHICLES ARE NON-SMOKING. NO FOOD IS ALLOWED IN VEHICLES. If the job is stopped or terminated at any time due to the client and/or groups negligence, vandalism or inappropriate behavior, payment still applies and no refunds will be given. There will be a minimum charge of $250.00 cleaning fee chargeable to the contract holder for anyone discharging bodily fluids inside the vehicle.

ADDITIONAL TERMS REGARDING SCHOOL PROMS AND DANCES:

ALL DEPOSITS FOR PROMS ARE NON-REFUNDABLE. Deposit requirement is 1/2 down to book and full payment is due 10 days prior to the event. Alcohol, smoking, illegal substances, or inappropriate behavior will not be tolerated while under contract with American Limousine. If ANY MINOR in the limousine is caught drinking or in the presence of alcohol during the event, the parents will be contacted and the job will be terminated – no refunds will be given.

Deposit Requirements:

Any job under $1000.00 will require 1/3 down and over $1000.00 requires 1/2 down payment. Full payment is due 10 days prior to your event.

Cancellation Policy:

Our cancellation policy requires notice in writing signed by the client one week prior to the event. Any cancellation one week prior to an event carries a payment in full policy.

ALL DEPOSITS ARE NON-REFUNDABLE.

OVERTIME WILL BE ROUNDED TO THE NEXT 1/2 HOUR AND PAYMENT IS DUE UPON REQUEST.

CREDITS ARE NOT TRANSFERABLE.

AMERICAN LIMOUSINE ADDS A $20.00 SERVICE FEE FOR PICK UP’S BETWEEN THE HOURS OF 11:00PM AND 5:00AM.